Question 1

How can I book a class?

Accepted Answer

There are various of ways to book a class;

Existing Members
1. Online; Our booking system is nice and easy to use, you'll finds all our available classes from Beginner+ to Intermediate/Advanced with the time of day, music genre/s and day of the week. If there are no available spaces you can join our waiting list, if someone cancels or reschedules, we will contact you. Or just keep an eye on the bookings page.
 
2. Via Us; You can also book a place via telephone, email or social media. We will need the same information to proccess your place.

You will be able to book up to 2 spaces per class.

If you are an existing member & a friend would like to attend, please contact us.

First Timers
You will only be allow to secure a space, if you've been in contact with us prior - bookings.culpeppers@gmail.com.(bookings.culpeppers@gmail.com) We will discuss the class you are interested in & book the spaces for you, you will then receive an email confirmation. Please do not just turn up, as you will be turned away.
 
ALL PARTICIPANTS MUST BE 18+.

Question 2

Who can book a class?

Accepted Answer

As of October 1st, only existing members with a valid membership will be able to book classes online.

If you are looking to attend class, you will have to contact bookings.culpeppers@gmail.com.(bookings.culpeppers@gmail.com)

Question 3

Who can come to a class?

Accepted Answer

As we are a members only club, we offer all our members the chance to book whichever classes they wish to attend.

If you are wanting to attend class for the first time or have just recently got back into line dancing, please contact us on bookings.culpeppers@gmail.com (bookings.culpeppers@gmail.com)to book your space via us.

Classes are capped at either 22 or 25 people.
 All classes are 18+.

Question 4

How many people can attend a class?

Accepted Answer

All our classes are limited to 22/25, this is not only to keep us all safe but for all the feel as comfortable as possible.

Question 5

How can I pay for class?

Accepted Answer

There are various of payment options for you to secure your booking. 
We accept;
 • Contactless 
 • Debit/Credit Cards
 • Apple Pay
 • Google Pay
 • Cash
 
If you have any questions, please get in contact with us.

Question 6

Can I reschedule class to another day?

Accepted Answer

Yes, you can reschedule a class to another day or week as long as that class is available, you can do this via your account. See below for how to reschedule a class;
 
1. Log In.
2. Click on the arrow to see the drop down menu, click 'My Classes'.
3. Click 'Reschedule' on the class you'd like.
 
You will then be taken to the calendar page where our available slots will be shown. If you are having any troubles, please get in contact with us.

Question 7

How do I cancel a class?

Accepted Answer

If you are unable to attend a class for any reason, you will need to do this one day before class is due to take place. It's nice and simple to canel a class, you can either contat us direct or you can cancel via your online account. You will recieve a refun as soon as possible.
 
See below for how to cancel;
1. Log In.
2. Click the arrow to see the drop down menu, click 'My Booking'.
3. Click the arrow on the class you'd like to cancel, 'Cancel' will appear.
 
If you are having any problems, please get in contact with us as soon as possible.

Question 8

Do I have to have an account to book a class?

Accepted Answer

As of October 1st 2023, you will have to have a log in to book any classes, however this will only be available to our existing members. Logging in will also mean you can assess your booking information - including to reschedule, cancel and re-book a class - you will need an account.

Question 9

How can I re-book a class?

Accepted Answer

It's nice and simple, to re-book a class see below for how to;
 
1. Log In.
2. Click on the arrow to see the drop down menu, click 'My Bookings'.
3. Click 'History' - this is where all your class history will be stored.
4. Click 'Re-book'.
 
You will then be taken to the calendar page where our available slots will be shown.

Question 10

How can I join the waitlist?

Accepted Answer

If any of our classes have no available spaces you can join the waitlist. If you wish to be added to our waitlist, please email us at bookings.culpeppers@gmail.com.

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